What stands out – both good and bad

Comfortable beds provided a restful sleep and breakfast buffet was satisfying with various choices available

Customer service left much to be desired with rude interactions and unhelpful staff during a stressful situation

We enjoyed a cozy night in the King Room which had plenty of space to unwind after a long drive. The heated swimming pool and relaxation area were perfect for some downtime. Just a heads up, the breakfast could use a few more options, but it certainly didn’t make our stay any less enjoyable! 😊

Great breakfast and attentive staff

The breakfast buffet was exceptional, featuring fresh hot items and a variety of options. The cleanliness of both the room and common areas made for a pleasant stay. The staff was incredibly accommodating. they promptly addressed my queries and ensured my comfort throughout my visit. However, I did notice that the pool was closed for maintenance during my stay, which was disappointing.

The fitness facilities are pretty modern and well-equipped for a quick workout, making it easy for those who want to keep their regimen on track. The location is convenient-close to major roads and within walking distance to a Meijer, which is super handy for picking up last-minute items.

Unfortunately, the room had a lingering cigarette smell even though it's supposed to be smoke-free. Maintenance issues, like a malfunctioning heater in another room, also stood out, along with no hot breakfast both mornings. The pool could’ve used a warmer temp. It felt chillier than expected, and amenities like the pancake maker weren't operational. It's a bummer for a hotel that advertises these perks but can't deliver consistently.

I enjoyed a peaceful night in a Standard King Room. The breakfast selection was diverse, with quality options available. The staff was accommodating and responsive. The location was convenient for my travel needs. A satisfying experience! 😊

The breakfast buffet had a solid spread, and I got my caffeine kick from buttery croissants that kept me fueled for the day. Plus, the cleanliness of the rooms and public areas really stood out, which made for a pleasant stay in the Leisure King Room.

The bed was super comfy! 😌 However, the room had a strange smoke smell, which was really disappointing. Location was handy for shopping!

would love to stay here again

The accessible bathroom had a roll-in shower and grab rails, making it super easy to use. The room had a microwave and refrigerator, which was great for snacks. I enjoyed the spacious seating area and the flat-screen TV. Breakfast offered freshly baked croissants and delicious coffee, which was a nice way to start the day.

Breakfast options great. Staff friendly. Room cleanliness could improve. Had issues with noise from other guests.

Consider bringing your own air freshener if you're sensitive to odors. the rooms may not always meet smoke-free standards.

I really enjoyed my stay! The breakfast was surprisingly tasty, especially the fresh fruit and variety of items. The room was immaculately clean, very refreshing. However, the view outside could use some improvement.

The pool was a hit with my adult kids, and we loved unwinding in the fitness center after a busy day exploring Fort Wayne. The spacious rooms offered plenty of comfort for our large family and relaxing.

My wife says that the bathroom fixtures could use improvement.